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If, upon signing up for the Untie Online service, the client realizes that his or her case is not amicable and they are unable to proceed with the Untie Online service for whatever reason, the client may request a full refund of his or her payment made to the Firm. Said request must be made on or before the 7th day of signing up for the Untie Online Service. If appropriate, the Firm will issue a refund to the Client within 5 business days. The refund does not include any credit card transaction fees, PayPal fees, etc. incurred by the Firm for processing the original payment from the Client. The Firm reserves the right to refuse a refund to any client who has utilized the Untie Online service in the form of drafting and completing documents through the Untie Online service during the “seven day trial period.”
